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Q: How many Loyalty Points do I need to earn for a cash out?
A: You must earn a minimum of 1,000 Loyalty Points for a cashout.

Q: How can I cashout my Loyalty Points
A: *Please Note that cash out’s can take 24 to 48 hours to complete.* Once you have earned 1,000 Loyalty Points (or more) you can cash out with the following steps:

  1. Click the cash out button on the home screen within the app.
  2. Enter the email address tied to your Coinbase account (if you do not have a Coinbase account, you can create one at www.coinbase.com)
  3. Check your email for a verification link from us - click that link to complete your cash out request.

Q: I don’t have a Coinbase account, can you cash out to Paypal, a bank account, or credit card?
A: No, we currently only support Coinbase accounts for cash out requests. Coinbase accounts are free and you can sign up for one at www.coinbase.com.

Q: Why can’t I cash out my points?
A: You must earn a minimum of 1,000 Loyalty Points before you can cash out and you can only cash out a maximum of one time per week or once every 7 days.

Q: Can I receive my cashout through PayPal?
A: No, we will not respond to cashout requests made via PayPal.

Q: Can I receive my cash out directly to my Bitcoin wallet?
A: No, we will not respond to cashout requests made to any cryptocurrency wallets.

Q: Can you pay me in cash?
A: No, only Bitcoin and only to a Coinbase account.

Q: I cashed out where is my Bitcoin?
A: Cash out’s can take 24 to 48 hours to process so please be patient.

Q: When I click the link in the cash out verification email it says “token is invalid or expired”. What should I do now?
A: Simply submit another cash out request from the app and we will resend a verification email. Click the link within the verification email and we will process your cash out request.

Q: Is this a scam?
A: If this were a scam, would you trust our answer to this question? No, we are a real company that does pay you in real Bitcoin. Still don’t believe us? Please check out some of our reviews in the app store.

Q: Can I continue to earn Loyalty Points after I have cashed out?
A: Yes, you can continue playing and earning Loyalty Points between your cash outs, but there is a limit to how many points you can earn per day.

Q: I’m not earning any Loyalty Points. Why?
A: You must watch ads and play the game to earn Loyalty Points. Only a small amount of Loyalty Points will be awarded for playing and not watching ads.

Q: I cashed out my points once, but it won’t let me cash out again?
A: You can only cash out once a week or once every 7 days.

Q: Can you remove the timer so I continue earning more Bitcoin?
A: No, sorry we cannot.

Q: Why is it such a small amount of Bitcoin?
A: The idea of the game is that you at least earn a little while playing but it is not meant to replace a full time job. However, we are working on ways to increase the amount you can earn.

Q: How do I transfer Bitcoin from Coinbase to my bank?
A: Once the Bitcoin has arrived in your Coinbase account, you can use it to exchange for other cryptocurrencies, or withdraw it to your bank account. For detailed instructions, please click here.


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