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Q: How many Loyalty Points do I need to earn for a cash out?
A: You must earn a minimum of 1,000 Loyalty Points for a cashout.

Q: How can I cashout my Loyalty Points
A: Once you have earned 1,000 Loyalty Points (or more) you can cash out with the following steps:

  1. Click the cash out button on the home screen within the app
  2. Enter the email address associated to your desired Coinbase account
  3. Check your email for a verification code from us and type the 6-digit code to complete your cash out request

Q: I don’t have a Coinbase account, can you cash out to Paypal, a bank account, or credit card?
A: We only allow cash outs to an email associated with a Coinbase account. We do not support Bitcoin addresses, other wallets, PayPal or other cash apps at this time. Once you have earned 1,000 Loyalty Points (or more), you can cash out with the following steps:

  1. Click the cash out button on the home screen within the app
  2. Enter the email address you would like to associate with your Coinbase account
  3. Check your email for a verification code from us - you must type the 6-digit code within one hour to complete your cash out request, otherwise the code will expire

Q: Why can’t I cash out my points?
A: Either your email address is not verified or you do not have enough Loyalty Points to cash out:

  1. You must verify your email address with the code or link we email you during the cash out process
  2. You must earn a minimum of 1000 Loyalty Points before you can cash out. You can only cash out a maximum of one time per week, or once every 7 days

Q: Can I receive my cashout through PayPal?
A: At this time, we will not respond to cashout requests made via PayPal. We have been researching integrating Paypal but have not gotten there yet.

Q: Can I receive my cash out directly to my Bitcoin wallet?
A: A: No, at present, Coinbase.com is the only cash out option.

Q: Can you pay me in cash?
A: No, only Bitcoin and only to a Coinbase account.

Q: I cashed out where is my Bitcoin?
A: Cash out’s can take 24 to 48 hours to process so please be patient.

Q: When I click the link in the cash out verification email it says “token is invalid or expired”. What should I do now?
A: Simply submit another cash out request from the app and we will resend a verification email. Click the link within the verification email and we will process your cash out request.

Q: Is this a scam?
A: If this were a scam, would you trust our answer to this question? No, we are a real company that does pay you in real Bitcoin. Still don’t believe us? Please check out some of our reviews in the app store.

Q: Can I continue to earn Loyalty Points after I have cashed out?
A: Yes, you can continue playing and earning Loyalty Points between your cash outs, but there is a limit to how many points you can earn per day.

Q: I’m not earning any Loyalty Points. Why?
A: You must create an account by tapping the “Register” button for your Loyalty Points to be saved.

Q: I cashed out my points once, but it won’t let me cash out again?
A: You can only cash out once a week or once every 7 days.

Q: Can you remove the timer so I continue earning more Bitcoin?
A: No, sorry we cannot but we are hoping to reduce the time in-between playing in the near future.

Q: Why is it such a small amount of Bitcoin?
A: The purpose of the game is to provide entertainment. We make it clear that users should not expect to get rich (in the near term) from this game (unless, of course, the price of bitcoin goes up a lot and they held onto the bitcoin). When you cash out, your Loyalty Points are converted to Bitcoin. The conversion rate changes per users per day based on a number of factors, such as location and the price of bitcoin. However, we are working on ways to increase the amount you can earn.

Q: Can I have multiple Bitcoin Blast accounts?
A: No, our terms state that you can only associate your Coinbase account with one LOADED/Bitcoin Blast account. This means that if you have 2 Bitcoin Blast accounts that are registered with 2 different email addresses, only 1 of those accounts can cash out to your Coinbase account. Therefore, to continue earning Loyalty Points and cashing out, you must use the LOADED account that you first used for your first cash out.

Q: Why haven’t I received the verification email yet?
A: Please check your inbox and spam folder for the verification email. If you still can’t find it, please email us at support@getloaded.app.

Q: How do I verify my email address?
A: Please type the 6-digit verification code within the app; OR, please tap the link at the bottom of the email. Please do so within 24 hours, or the email will expire. You must verify your email address in order to cash out.

Q: Do you have a referral system?
A: We do not have a referral system yet, but we will send you an email as soon as we do!

Q: How do I transfer from Coinbase to my bank?
A: Once the Bitcoin has arrived in your Coinbase account, you can keep it (since the value changes daily), exchange it for other cryptocurrencies, or withdraw it to your bank account (depending on your country). Please click here to view your country.


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